Frequently Asked Questions (FAQs) – UprichardDress.com
Orders & Shipping
How do I place an order?
Browse our collections, select your items, and proceed through our secure checkout process.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, and Apple Pay.
When will my order ship?
Most orders ship within 1-3 business days. Delivery times vary by destination.
Shipping & Delivery
What are my shipping options?
- Standard: 3-5 business days ($7.95 or free over $200)
- Express: 2 business days ($14.95)
- International: 7-14 business days (rates vary)
How can I track my order?
You’ll receive a tracking number via email once your order ships.
Returns & Exchanges
What’s your return policy?
We accept returns within 30 days for unworn, unwashed items with tags attached.
How do I start a return?
Initiate your return through our online portal and follow the instructions.
Product Care
How should I care for my garment?
- Hand wash recommended
- Lay flat to dry
- Use cool iron if needed
Sizing
Where can I find size charts?
Detailed size guides are available on each product page.
What if my size is out of stock?
Sign up for restock notifications on the product page.
Account & Technical
How do I reset my password?
Click “Forgot Password” on the login page to receive a reset link.
Why isn’t my discount code working?
Some promotions have restrictions. Check the terms or contact us.